Course Content Locked or Unavailable
Response Patterns (from samples)
Common openings:
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"Hi,"
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"Hello,"
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"Hi there,"
Common core lines:
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"Hi,"
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"Best,"
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"Hello,"
Common closings:
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"Best,"
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"Thanks for the heads up! Everything should be back up and running smoothly now. Let us know if that's not the case."
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"Your original purchase price will be removed from the upgrade to the full unrestricted version if you should choose to upgrade."
Phrases That Work (4-gram frequency)
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"let me know if" — 91 (17.5%)
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"me know if you" — 77 (14.8%)
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"to access the course" — 52 (10%)
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"know if you have" — 50 (9.6%)
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"thanks for the heads" — 50 (9.6%)
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"for the heads up" — 50 (9.6%)
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"at the top of" — 50 (9.6%)
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"you ll need to" — 49 (9.4%)
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"if you have any" — 48 (9.2%)
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"let us know if" — 46 (8.8%)
Tone Guidance (observed)
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Openings trend toward: "Hi,"
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Closings often include: "Best,"
What NOT To Do
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Don't introduce policy details that are not present in the verified response lines above.
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Don't paraphrase or reframe the customer's question in a way that changes meaning.
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Don't add refund/discount promises unless they appear in the extracted responses for this topic.
Validation
Draft must:
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Include at least one of the required phrases from the validation block
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Stay consistent with the observed response patterns above
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NOT introduce policy details that are not present in the verified response lines above.