zoho-support
Skill: zoho-support
Description: Integrates Zoho Desk with OpenClaw to ingest historical tickets, store local embeddings, analyse open tickets and propose draft replies.
Usage:
- Install via clawhub/publish or copy to workspace skills.
- Configure .env with ZOHO_TOKEN and OPENAI_API_KEY
Commands:
- ingest: Run historical ingest (npm run ingest)
- analyse: Analyse open tickets and generate drafts (npm run analyse)
Notes:
- CommonJS project. No TypeScript.
- Keep credentials in .env (don't commit).