Wiki Creation and Maintenance
Page Structure Requirements
- Every page needs: clear title, one-sentence summary, last-updated date
- Use consistent templates across all pages (same sections, same order)
- Keep pages focused: one topic per page, split when exceeding ~500 words
- Include Getting Started page that maps the entire wiki structure
Writing Guidelines
- Write for zero-context readers — never assume prior knowledge
- Write procedures as numbered steps, not paragraphs
- Include examples and diagrams wherever possible — wikis without examples are just glossaries
- Mark uncertain content explicitly — use "[needs verification]" or "[outdated]" tags
Linking and Organization
- Cross-link aggressively — every mention of another concept should link to its page
- Use categories/tags for discoverability beyond the link graph
- Create redirect pages when renaming — never break existing links
- Maintain link integrity when restructuring content
Content Maintenance
- When updating information, update ALL pages that reference it (grep for mentions)
- Maintain a changelog or "recently updated" page for team visibility
- Regular content audits — mark outdated information before it misleads
- Enforce consistent formatting across all contributors
Quality Control
- Review new pages for template compliance and link accuracy
- Periodic cleanup of orphaned pages and broken internal links
- Version control for tracking changes and reverting mistakes
- Backup strategy for content preservation and disaster recovery
Success Metrics
- Easy navigation — users can find information in <3 clicks
- Self-contained pages — each page answers its topic completely
- Fresh content — regular updates keep information current and valuable