Telnyx AI Assistants - Ruby
Installation
gem install telnyx
Setup
require "telnyx"
client = Telnyx::Client.new( api_key: ENV["TELNYX_API_KEY"], # This is the default and can be omitted )
All examples below assume client is already initialized as shown above.
Error Handling
All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code:
assistant = client.ai.assistants.create(instructions: "You are a helpful assistant.", model: "meta-llama/Meta-Llama-3.1-8B-Instruct", name: "my-resource") puts(assistant)
Common error codes: 401 invalid API key, 403 insufficient permissions, 404 resource not found, 422 validation error (check field formats), 429 rate limited (retry with exponential backoff).
Important Notes
-
Phone numbers must be in E.164 format (e.g., +13125550001 ). Include the + prefix and country code. No spaces, dashes, or parentheses.
-
Pagination: Use .auto_paging_each for automatic iteration: page.auto_paging_each { |item| puts item.id } .
Reference Use Rules
Do not invent Telnyx parameters, enums, response fields, or webhook fields.
-
If the parameter, enum, or response field you need is not shown inline in this skill, read references/api-details.md before writing code.
-
Before using any operation in ## Additional Operations , read the optional-parameters section and the response-schemas section.
Core Tasks
Create an assistant
Assistant creation is the entrypoint for any AI assistant integration. Agents need the exact creation method and the top-level fields returned by the SDK.
client.ai.assistants.create() — POST /ai/assistants
Parameter Type Required Description
name
string Yes
model
string Yes ID of the model to use.
instructions
string Yes System instructions for the assistant.
tools
array[object] No The tools that the assistant can use.
description
string No
greeting
string No Text that the assistant will use to start the conversation.
...
+11 optional params in references/api-details.md
assistant = client.ai.assistants.create(instructions: "You are a helpful assistant.", model: "meta-llama/Meta-Llama-3.1-8B-Instruct", name: "my-resource")
puts(assistant)
Primary response fields:
-
assistant.id
-
assistant.name
-
assistant.model
-
assistant.instructions
-
assistant.created_at
-
assistant.description
Chat with an assistant
Chat is the primary runtime path. Agents need the exact assistant method and the response content field.
client.ai.assistants.chat() — POST /ai/assistants/{assistant_id}/chat
Parameter Type Required Description
content
string Yes The message content sent by the client to the assistant
conversation_id
string (UUID) Yes A unique identifier for the conversation thread, used to mai...
assistant_id
string (UUID) Yes
name
string No The optional display name of the user sending the message
response = client.ai.assistants.chat( "assistant_id", content: "Tell me a joke about cats", conversation_id: "42b20469-1215-4a9a-8964-c36f66b406f4" )
puts(response)
Primary response fields:
- response.content
Create an assistant test
Test creation is the main validation path for production assistant behavior before deployment.
client.ai.assistants.tests.create() — POST /ai/assistants/tests
Parameter Type Required Description
name
string Yes A descriptive name for the assistant test.
destination
string Yes The target destination for the test conversation.
instructions
string Yes Detailed instructions that define the test scenario and what...
rubric
array[object] Yes Evaluation criteria used to assess the assistant's performan...
description
string No Optional detailed description of what this test evaluates an...
telnyx_conversation_channel
object No The communication channel through which the test will be con...
max_duration_seconds
integer No Maximum duration in seconds that the test conversation shoul...
...
+1 optional params in references/api-details.md
assistant_test = client.ai.assistants.tests.create( destination: "+15551234567", instructions: "Act as a frustrated customer who received a damaged product. Ask for a refund and escalate if not satisfied with the initial response.", name: "Customer Support Bot Test", rubric: [ {criteria: "Assistant responds within 30 seconds", name: "Response Time"}, {criteria: "Provides correct product information", name: "Accuracy"} ] )
puts(assistant_test)
Primary response fields:
-
assistant_test.test_id
-
assistant_test.name
-
assistant_test.destination
-
assistant_test.created_at
-
assistant_test.instructions
-
assistant_test.description
Important Supporting Operations
Use these when the core tasks above are close to your flow, but you need a common variation or follow-up step.
Get an assistant
Fetch the current state before updating, deleting, or making control-flow decisions.
client.ai.assistants.retrieve() — GET /ai/assistants/{assistant_id}
Parameter Type Required Description
assistant_id
string (UUID) Yes
call_control_id
string (UUID) No
fetch_dynamic_variables_from_webhook
boolean No
from
string (E.164) No
...
+1 optional params in references/api-details.md
assistant = client.ai.assistants.retrieve("550e8400-e29b-41d4-a716-446655440000")
puts(assistant)
Primary response fields:
-
assistant.id
-
assistant.name
-
assistant.created_at
-
assistant.description
-
assistant.dynamic_variables
-
assistant.dynamic_variables_webhook_url
Update an assistant
Create or provision an additional resource when the core tasks do not cover this flow.
client.ai.assistants.update() — POST /ai/assistants/{assistant_id}
Parameter Type Required Description
assistant_id
string (UUID) Yes
name
string No
model
string No ID of the model to use.
instructions
string No System instructions for the assistant.
...
+15 optional params in references/api-details.md
assistant = client.ai.assistants.update("550e8400-e29b-41d4-a716-446655440000")
puts(assistant)
Primary response fields:
-
assistant.id
-
assistant.name
-
assistant.created_at
-
assistant.description
-
assistant.dynamic_variables
-
assistant.dynamic_variables_webhook_url
List assistants
Inspect available resources or choose an existing resource before mutating it.
client.ai.assistants.list() — GET /ai/assistants
assistants_list = client.ai.assistants.list
puts(assistants_list)
Response wrapper:
- items: assistants_list.data
Primary item fields:
-
id
-
name
-
created_at
-
description
-
dynamic_variables
-
dynamic_variables_webhook_url
Import assistants from external provider
Import existing assistants from an external provider instead of creating from scratch.
client.ai.assistants.imports() — POST /ai/assistants/import
Parameter Type Required Description
provider
enum (elevenlabs, vapi, retell) Yes The external provider to import assistants from.
api_key_ref
string Yes Integration secret pointer that refers to the API key for th...
import_ids
array[string] No Optional list of assistant IDs to import from the external p...
assistants_list = client.ai.assistants.imports(api_key_ref: "my-openai-key", provider: :elevenlabs)
puts(assistants_list)
Response wrapper:
- items: assistants_list.data
Primary item fields:
-
id
-
name
-
created_at
-
description
-
dynamic_variables
-
dynamic_variables_webhook_url
Get All Tags
Inspect available resources or choose an existing resource before mutating it.
client.ai.assistants.tags.list() — GET /ai/assistants/tags
tags = client.ai.assistants.tags.list
puts(tags)
Primary response fields:
- tags.tags
List assistant tests with pagination
Inspect available resources or choose an existing resource before mutating it.
client.ai.assistants.tests.list() — GET /ai/assistants/tests
Parameter Type Required Description
test_suite
string No Filter tests by test suite name
telnyx_conversation_channel
string No Filter tests by communication channel (e.g., 'web_chat', 'sm...
destination
string No Filter tests by destination (phone number, webhook URL, etc....
...
+1 optional params in references/api-details.md
page = client.ai.assistants.tests.list
puts(page)
Response wrapper:
-
items: page.data
-
pagination: page.meta
Primary item fields:
-
name
-
created_at
-
description
-
destination
-
instructions
-
max_duration_seconds
Get all test suite names
Inspect available resources or choose an existing resource before mutating it.
client.ai.assistants.tests.test_suites.list() — GET /ai/assistants/tests/test-suites
test_suites = client.ai.assistants.tests.test_suites.list
puts(test_suites)
Response wrapper:
- items: test_suites.data
Primary item fields:
- data
Get test suite run history
Fetch the current state before updating, deleting, or making control-flow decisions.
client.ai.assistants.tests.test_suites.runs.list() — GET /ai/assistants/tests/test-suites/{suite_name}/runs
Parameter Type Required Description
suite_name
string Yes
test_suite_run_id
string (UUID) No Filter runs by specific suite execution batch ID
status
string No Filter runs by execution status (pending, running, completed...
page
object No Consolidated page parameter (deepObject style).
page = client.ai.assistants.tests.test_suites.runs.list("suite_name")
puts(page)
Response wrapper:
-
items: page.data
-
pagination: page.meta
Primary item fields:
-
status
-
created_at
-
updated_at
-
completed_at
-
conversation_id
-
conversation_insights_id
Additional Operations
Use the core tasks above first. The operations below are indexed here with exact SDK methods and required params; use references/api-details.md for full optional params, response schemas, and lower-frequency webhook payloads. Before using any operation below, read the optional-parameters section and the response-schemas section so you do not guess missing fields.
Operation SDK method Endpoint Use when Required params
Trigger test suite execution client.ai.assistants.tests.test_suites.runs.trigger()
POST /ai/assistants/tests/test-suites/{suite_name}/runs
Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. suite_name
Get assistant test by ID client.ai.assistants.tests.retrieve()
GET /ai/assistants/tests/{test_id}
Fetch the current state before updating, deleting, or making control-flow decisions. test_id
Update an assistant test client.ai.assistants.tests.update()
PUT /ai/assistants/tests/{test_id}
Modify an existing resource without recreating it. test_id
Delete an assistant test client.ai.assistants.tests.delete()
DELETE /ai/assistants/tests/{test_id}
Remove, detach, or clean up an existing resource. test_id
Get test run history for a specific test client.ai.assistants.tests.runs.list()
GET /ai/assistants/tests/{test_id}/runs
Fetch the current state before updating, deleting, or making control-flow decisions. test_id
Trigger a manual test run client.ai.assistants.tests.runs.trigger()
POST /ai/assistants/tests/{test_id}/runs
Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. test_id
Get specific test run details client.ai.assistants.tests.runs.retrieve()
GET /ai/assistants/tests/{test_id}/runs/{run_id}
Fetch the current state before updating, deleting, or making control-flow decisions. test_id , run_id
Delete an assistant client.ai.assistants.delete()
DELETE /ai/assistants/{assistant_id}
Remove, detach, or clean up an existing resource. assistant_id
Get Canary Deploy client.ai.assistants.canary_deploys.retrieve()
GET /ai/assistants/{assistant_id}/canary-deploys
Fetch the current state before updating, deleting, or making control-flow decisions. assistant_id
Create Canary Deploy client.ai.assistants.canary_deploys.create()
POST /ai/assistants/{assistant_id}/canary-deploys
Create or provision an additional resource when the core tasks do not cover this flow. versions , assistant_id
Update Canary Deploy client.ai.assistants.canary_deploys.update()
PUT /ai/assistants/{assistant_id}/canary-deploys
Modify an existing resource without recreating it. versions , assistant_id
Delete Canary Deploy client.ai.assistants.canary_deploys.delete()
DELETE /ai/assistants/{assistant_id}/canary-deploys
Remove, detach, or clean up an existing resource. assistant_id
Assistant Sms Chat client.ai.assistants.send_sms()
POST /ai/assistants/{assistant_id}/chat/sms
Run assistant chat over SMS instead of direct API chat. from , to , assistant_id
Clone Assistant client.ai.assistants.clone_()
POST /ai/assistants/{assistant_id}/clone
Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. assistant_id
List scheduled events client.ai.assistants.scheduled_events.list()
GET /ai/assistants/{assistant_id}/scheduled_events
Fetch the current state before updating, deleting, or making control-flow decisions. assistant_id
Create a scheduled event client.ai.assistants.scheduled_events.create()
POST /ai/assistants/{assistant_id}/scheduled_events
Create or provision an additional resource when the core tasks do not cover this flow. telnyx_conversation_channel , telnyx_end_user_target , telnyx_agent_target , scheduled_at_fixed_datetime , +1 more
Get a scheduled event client.ai.assistants.scheduled_events.retrieve()
GET /ai/assistants/{assistant_id}/scheduled_events/{event_id}
Fetch the current state before updating, deleting, or making control-flow decisions. assistant_id , event_id
Delete a scheduled event client.ai.assistants.scheduled_events.delete()
DELETE /ai/assistants/{assistant_id}/scheduled_events/{event_id}
Remove, detach, or clean up an existing resource. assistant_id , event_id
Add Assistant Tag client.ai.assistants.tags.add()
POST /ai/assistants/{assistant_id}/tags
Create or provision an additional resource when the core tasks do not cover this flow. tag , assistant_id
Remove Assistant Tag client.ai.assistants.tags.remove()
DELETE /ai/assistants/{assistant_id}/tags/{tag}
Remove, detach, or clean up an existing resource. assistant_id , tag
Get assistant texml client.ai.assistants.get_texml()
GET /ai/assistants/{assistant_id}/texml
Fetch the current state before updating, deleting, or making control-flow decisions. assistant_id
Test Assistant Tool client.ai.assistants.tools.test_()
POST /ai/assistants/{assistant_id}/tools/{tool_id}/test
Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. assistant_id , tool_id
Get all versions of an assistant client.ai.assistants.versions.list()
GET /ai/assistants/{assistant_id}/versions
Fetch the current state before updating, deleting, or making control-flow decisions. assistant_id
Get a specific assistant version client.ai.assistants.versions.retrieve()
GET /ai/assistants/{assistant_id}/versions/{version_id}
Fetch the current state before updating, deleting, or making control-flow decisions. assistant_id , version_id
Update a specific assistant version client.ai.assistants.versions.update()
POST /ai/assistants/{assistant_id}/versions/{version_id}
Create or provision an additional resource when the core tasks do not cover this flow. assistant_id , version_id
Delete a specific assistant version client.ai.assistants.versions.delete()
DELETE /ai/assistants/{assistant_id}/versions/{version_id}
Remove, detach, or clean up an existing resource. assistant_id , version_id
Promote an assistant version to main client.ai.assistants.versions.promote()
POST /ai/assistants/{assistant_id}/versions/{version_id}/promote
Trigger a follow-up action in an existing workflow rather than creating a new top-level resource. assistant_id , version_id
List MCP Servers client.ai.mcp_servers.list()
GET /ai/mcp_servers
Inspect available resources or choose an existing resource before mutating it. None
Create MCP Server client.ai.mcp_servers.create()
POST /ai/mcp_servers
Create or provision an additional resource when the core tasks do not cover this flow. name , type , url
Get MCP Server client.ai.mcp_servers.retrieve()
GET /ai/mcp_servers/{mcp_server_id}
Fetch the current state before updating, deleting, or making control-flow decisions. mcp_server_id
Update MCP Server client.ai.mcp_servers.update()
PUT /ai/mcp_servers/{mcp_server_id}
Modify an existing resource without recreating it. mcp_server_id
Delete MCP Server client.ai.mcp_servers.delete()
DELETE /ai/mcp_servers/{mcp_server_id}
Remove, detach, or clean up an existing resource. mcp_server_id
For exhaustive optional parameters, full response schemas, and complete webhook payloads, see references/api-details.md.