Conversion Audit
Audit a landing page across six dimensions grounded in the Pain-Dream-Fix framework: customer focus, narrative arc, copy quality, design & readability, CTA mechanics, and proof & objections. Produces a scored report with prioritized fixes to improve conversion rate.
The search-page-audit asks "will it rank?" — this skill asks "will it sell?"
Usage
Use when auditing a landing page, sales page, or product page before launch, diagnosing why a page gets traffic but doesn't convert, reviewing ad landing pages before spending on paid media, or checking a page against direct response best practices.
Framework Reference
This audit synthesises two complementary direct-response frameworks:
Pain-Dream-Fix (Amy Hoy) — The narrative arc. A landing page that sells follows a story, not a feature list.
Pain → Sandwich → Dream → Sandwich → Fix → Sandwich → CTA (wrapped in dream)
Each section transitions via "sandwiches" — brief passages that bounce between hope and reality to create tension. The page stars the customer, not the product.
Clarity-Desire-Credibility-Action (Eddie Shleyner / VeryGoodCopy) — The conversion mechanics. Every landing page must achieve clarity (hero divider), intensify desire (fascinations / value teasing), earn credibility (confidence signals + testimonial walls), and compel immediate action (urgency + friction removal).
Key vocabulary:
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Crispy = specific, concrete, vivid copy drawn from customer research (vs. "soggy" vague platitudes)
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Obliteration = each dream word directly cancels a specific pain word (fear → confidence, streaky → flawless)
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Sandwich = a transition between sections that steps forward and back to create drama
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Active frame = copy shifts from passive/fearful to active/imperative as it moves toward the CTA
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Slippery slide (Sugarman) = every element's job is to compel reading the next element
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50ms trust = visitors decide in 50 milliseconds whether they trust a page — before reading a word
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LISH = Length Implies Strength Heuristic — a wall of proof signals substance
Process
Step 1: Fetch & Parse
Fetch the URL provided by the user. Extract:
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Full rendered page content (text, headings, images, CTAs)
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Page structure and visual flow (section order, above-fold content)
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All CTAs (buttons, forms, links) — text, placement, and frequency
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Social proof elements (testimonials, logos, stats, reviews)
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Any pricing or offer information visible on the page
If the user provides context about the offer (product, audience, price point), note it for evaluation.
Step 2: Customer Focus & Framing (8 checks)
The #1 failing of pages that don't convert.
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Customer is the star — The page talks to and about the customer, not about the product
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Opens with the customer's world — First paragraph narrates the customer's situation, not the product's features
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Uses customer language — Words and phrases the target audience actually uses
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Single audience focus — Page speaks to one specific audience
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Problem is named before product — Pain established before any product mention
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No premature product reveal — Product name isn't the headline
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Emotional core identified — Page addresses emotional pain, not just functional problems
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Frame is set and maintained — Headline sets a specific frame and the rest stays within it
Step 3: Narrative Arc — Pain-Dream-Fix (10 checks)
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Pain section exists — Distinct section naming specific pain points with crispy details
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Dream section exists — Vivid picture of life with the pain obliterated
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Fix section exists — How the product delivers the dream with sub-fixes mapping to specific pains
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Pain → Dream → Fix order — Sections appear in correct narrative sequence
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Obliteration pattern present — Dream language directly cancels specific pain language
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Sandwiches create transitions — Transitional passages step forward and back between sections
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Narrative builds to the CTA — CTA comes after the narrative builds to it
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Fix is earned, not assumed — Product reveal held until reader is emotionally invested
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Active frame progression — Copy shifts from passive/fearful to active/imperative by the CTA
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Not a feature list — Page follows a narrative arc, not bullet-point features
Step 3b: SaaS Page Section Flow (B2B SaaS only)
If the page appears to be B2B SaaS, verify these sections exist in roughly this order:
Section What to check
1 Hero Result + objection-elimination headline, dual CTAs
2 Social proof bar Customer logos immediately below hero
3 Problem section Hook headline, pain in ~25 words
4 Testimonial Outcomes-focused pull quote
5 Solution section Outcomes headline, how-it-works
6 Features section 3 feature blocks framed as benefits
7 Support section "Everything you need" checklist
8 Second testimonial Different customer, different benefit
9 Closing CTA "More [outcome]." with dual CTAs
Skip this check entirely for non-SaaS pages.
Step 4: Crispy Copy (8 checks)
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Specific claims over vague ones — Numbers, timeframes, concrete details
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Pain details are crispy — Recognizable details that make the reader say "how did they know?"
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Dream details are crispy — Vivid, specific picture including sensory and temporal details
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Fix details are crispy — Specific sub-fixes, not just "our product solves this"
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Clear, not clever — Direct and transparent, no wordplay or puns
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No buzzword soup — Free of "leverage," "synergy," "best-in-class," "seamless," "robust"
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Copy is scannable — Short paragraphs, subheadings, bold text
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Appropriate copy length — Matches audience awareness level and offer complexity
Step 4b: Emotional Resonance Check (3 checks)
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Emotion Audit applied — "Nobody buys [PRODUCT] for [FUNCTION]. They buy it to feel [EMOTIONS]." Does the copy activate these emotions?
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Identity purchase recognized — Does the page show the buyer the version of themselves they become?
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Story over specs — Does the page lead with narrative and aspiration?
Step 5: Design & Readability (8 checks)
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Single column layout — No sidebars or competing columns
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Left-aligned body text — Not centered body copy
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Comfortable line width — ~70-80 characters per line
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No content jiggle — Content doesn't alternate text-left/image-right
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Above-fold earns the scroll — First screen creates enough interest to scroll
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Every visual element serves the pitch — No generic stock photos or decorative clutter
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50ms visual trust — Page looks professional and trustworthy at a glance
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Whitespace and breathing room — Sections have adequate spacing
Step 6: CTA & Commitment Architecture (8 checks)
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CTA copy is outcome-focused — "Start my free trial" not "Submit"
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Reason to act now — Genuine, specific reason to convert today
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CTA visually unique — Button colour not shared with non-clickable elements
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CTA looks like a button — Obviously clickable
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CTA placement follows narrative — Primary CTA appears after narrative builds to it
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Max 2 CTA types — Primary conversion + lower commitment at most
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CTA hierarchy matches buying behaviour — Matches typical visitor journey
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Minimal form friction — Only asks for what's absolutely necessary
Step 7: Proof & Objection Handling (8 checks)
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Testimonials cite specific results — Specific outcomes and numbers
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Testimonials have attribution — Real names, photos, titles
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Social proof has depth and volume — Multiple forms, not just a single testimonial
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Proof placement is layered — Confidence signals early, detailed proof throughout
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Objections addressed directly — Real objections with honest responses
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Risk reversal present — Guarantee, free trial, or money-back policy
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Proof is proportional to the ask — Stronger proof for higher-commitment offers
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No fake urgency — Any urgency signals are genuine
Output Format
Conversion Audit Report
URL: [url] Date: [current date] Overall Score: X/53
1. Customer Focus & Framing (X/8)
✓/✗ Customer is the star — [note] ✓/✗ Opens with the customer's world — [note] ✓/✗ Uses customer language — [note] ✓/✗ Single audience focus — [note] ✓/✗ Problem is named before product — [note] ✓/✗ No premature product reveal — [note] ✓/✗ Emotional core identified — [note] ✓/✗ Frame is set and maintained — [note]
2. Narrative Arc — Pain-Dream-Fix (X/10)
✓/✗ Pain section exists — [note] ✓/✗ Dream section exists — [note] ✓/✗ Fix section exists — [note] ✓/✗ Pain → Dream → Fix order — [note] ✓/✗ Obliteration pattern present — [note] ✓/✗ Sandwiches create transitions — [note] ✓/✗ Narrative builds to the CTA — [note] ✓/✗ Fix is earned, not assumed — [note] ✓/✗ Active frame progression — [note] ✓/✗ Not a feature list — [note]
3. Crispy Copy (X/8)
✓/✗ Specific claims over vague ones — [note] ✓/✗ Pain details are crispy — [note] ✓/✗ Dream details are crispy — [note] ✓/✗ Fix details are crispy — [note] ✓/✗ Clear, not clever — [note] ✓/✗ No buzzword soup — [note] ✓/✗ Copy is scannable — [note] ✓/✗ Appropriate copy length — [note]
3b. Emotional Resonance (X/3)
✓/✗ Emotion Audit applied — [note] ✓/✗ Identity purchase recognized — [note] ✓/✗ Story over specs — [note]
4. Design & Readability (X/8)
✓/✗ Single column layout — [note] ✓/✗ Left-aligned body text — [note] ✓/✗ Comfortable line width — [note] ✓/✗ No content jiggle — [note] ✓/✗ Above-fold earns the scroll — [note] ✓/✗ Every visual element serves the pitch — [note] ✓/✗ 50ms visual trust — [note] ✓/✗ Whitespace and breathing room — [note]
5. CTA & Commitment Architecture (X/8)
✓/✗ CTA copy is outcome-focused — [note] ✓/✗ Reason to act now — [note] ✓/✗ CTA visually unique — [note] ✓/✗ CTA looks like a button — [note] ✓/✗ CTA placement follows narrative — [note] ✓/✗ Max 2 CTA types — [note] ✓/✗ CTA hierarchy matches buying behaviour — [note] ✓/✗ Minimal form friction — [note]
6. Proof & Objection Handling (X/8)
✓/✗ Testimonials cite specific results — [note] ✓/✗ Testimonials have attribution — [note] ✓/✗ Social proof has depth and volume — [note] ✓/✗ Proof placement is layered — [note] ✓/✗ Objections addressed directly — [note] ✓/✗ Risk reversal present — [note] ✓/✗ Proof is proportional to the ask — [note] ✓/✗ No fake urgency — [note]
Score Summary
| Category | Score | Rating |
|---|---|---|
| Customer Focus & Framing | X/8 | |
| Narrative Arc (Pain-Dream-Fix) | X/10 | |
| Crispy Copy | X/8 | |
| Emotional Resonance | X/3 | |
| Design & Readability | X/8 | |
| CTA & Commitment Architecture | X/8 | |
| Proof & Objection Handling | X/8 | |
| Overall | X/53 |
Rating scale: 90%+ Sells Itself | 75-89% Strong | 60-74% Leaking Conversions | Below 60% Needs Rework
Priority Fixes
[Top 5 failed criteria ranked by conversion impact. For each:]
- [Failed criterion] — [Why it kills conversions + specific rewrite/fix with actual suggested copy where possible]
- ...
Rules
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Be objective. If borderline, lean toward FAIL — mediocre doesn't convert.
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Be specific in fixes — suggest actual headline rewrites, actual CTA copy, actual testimonial placement. "Improve the headline" is not useful. "Rewrite headline to: '[suggested text]'" is.
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Priority fixes should weight: customer focus > narrative arc > CTA mechanics > copy > proof > design. If the page doesn't talk to the customer or follow a narrative, nothing else matters.
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If user provides offer context (product, audience, price), use it to evaluate message-market fit.
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If user specifies a focus area, still run all checks but only expand detail on the requested section.
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Stop and ask if the page is behind a login wall or if it appears to be a homepage rather than a dedicated landing page.
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Never score based on aesthetic preference — focus on conversion principles.
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Never assume the target audience — if unclear, note it as a gap.
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Flag if the page has no clear single CTA, talks entirely about the product and never the customer, or appears to receive paid traffic with no tracking pixels.
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Framework attributions: Pain-Dream-Fix from Amy Hoy; Clarity-Desire-Credibility-Action from Eddie Shleyner / VeryGoodCopy.