This skill should be used when the task involves how support tickets are created, classified, assigned, resolved, closed, and reopened.
This listing is imported from SkillsMP metadata and should be treated as untrusted until upstream source review is completed.
Install skill "ticket-lifecycle" with this command: npx skills add erphq/skillsmp-erphq-erphq-ticket-lifecycle
This source entry does not include full markdown content beyond metadata.
This detail page is rendered from real SKILL.md content. Trust labels are metadata-based hints, not a safety guarantee.
Related by shared tags or category signals.
This skill should be used when planning and running marketing campaigns at an organization under 100 employees — typically a small marketing team (1-5 people), HubSpot/Mailchimp/Marketo for email, LinkedIn/Google Ads for paid, Webflow/HubSpot CMS for landing pages, and attribution through UTM + CRM reporting.
This skill should be used when designing and paying sales commissions at an organization under 100 employees — typically simple commission plans (% of ACV on new business), monthly or quarterly payout via payroll, calculated in a spreadsheet or lightweight tool (QuotaPath, Spiff, CaptivateIQ), with founder or VP Sales owning plan design.
This skill should be used when managing contract lifecycle and renewals at an organization under 100 employees — typically standard MSA + order form structure, lightweight CLM in HubSpot/Pipedrive or a tool like Ironclad, auto-renewal clauses on most contracts, and founder-or-head-of-CS-led renewal conversations.
This skill should be used when building a unified customer view at an organization under 100 employees — typically centered on the CRM (HubSpot, Pipedrive, Salesforce Starter/Pro) with CRM activity + email + meeting notes + product usage + support tickets + billing status joined into one account view.