refund-assistant

Guide users through refund and return decisions for ecommerce orders, including reasons, evidence preparation, and platform-specific strategy. Use when the user asks to 退货、退款、换货、写退货理由、准备申诉证据 or judge whether a return is likely to succeed.

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Install skill "refund-assistant" with this command: npx skills add harrylabsj/refund-assistant

Refund Assistant - 退换货助手

智能退换货策略生成和流程指导。

功能

  • 📋 平台规则查询(淘宝/京东/拼多多)
  • 🎯 最优退货理由推荐
  • 📸 证据准备清单
  • 💰 运费/补偿计算
  • 📝 退货申请文案生成

使用

退货策略 订单号
这个商品有质量问题怎么退
淘宝超过 7 天还能退吗

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