Prisma SASE API Integration

This skill generates working curl commands and Python scripts to interact with the Palo Alto Networks Prisma SASE platform API. It covers three main products:

• Prisma Access — Cloud-delivered network security (security policies, remote networks, GlobalProtect, service connections)
• Prisma SD-WAN — Software-defined WAN (site configs, routing, path policies, performance monitoring)
• Prisma Access Browser — Secure enterprise browser management

Quick Reference

Authentication

All API calls use OAuth2 client credentials flow. The user needs three values:

• client_id and client_secret — from a service account created in the Prisma SASE UI
• tsg_id — the Tenant Service Group ID scoping the token

Get an access token

curl -s -X POST "https://auth.apps.paloaltonetworks.com/oauth2/access_token" \
  -H "Content-Type: application/x-www-form-urlencoded" \
  -u "${CLIENT_ID}:${CLIENT_SECRET}" \
  -d "grant_type=client_credentials&scope=tsg_id:${TSG_ID}"

The response returns a JWT access token valid for 15 minutes. There is no refresh token — request a new one when it expires.

Python authentication helper

When generating Python scripts, use the helper at scripts/sase_auth.py (relative to this skill directory). Read it for the implementation — it handles token caching and auto-renewal.

Required headers for all API calls

Authorization: Bearer <ACCESS_TOKEN>
Content-Type: application/json

Some services also require a regional header:

x-panw-region: <region_code>

Required for: Aggregate Monitoring, ZTNA Connector, Autonomous DEM. Valid regions: americas, au, ca, de, europe, in, jp, sg, uk.

Important: Including x-panw-region on services that don't need it causes errors. Only add it when the endpoint requires it.

Product-Specific Guides

Depending on what the user needs, read the relevant reference file for detailed endpoint documentation:

Read the appropriate reference file before generating API calls for that product area.

Common API Patterns

Prisma Access Configuration: Candidate/Running Config Model

Prisma Access uses a two-stage configuration model. Changes go to a "candidate" config first, then must be pushed to become the "running" config:

1. Make changes — POST/PUT/DELETE to config endpoints (creates candidate changes)
2. Push candidate config:

   curl -s -X POST "https://api.sase.paloaltonetworks.com/sse/config/v1/config-versions/candidate:push" \
     -H "Authorization: Bearer ${TOKEN}" \
     -H "Content-Type: application/json" \
     -d '{"folders": ["All"]}'
   

3. Monitor the push job until it completes
4. The candidate becomes the running configuration

Always remind the user that config changes won't take effect until pushed.

SD-WAN: Profile Initialization

After obtaining a token, the first SD-WAN API call must be:

curl -s -X GET "https://api.sase.paloaltonetworks.com/sdwan/v2.1/api/profile" \
  -H "Authorization: Bearer ${TOKEN}"

Skipping this causes 403 errors on subsequent SD-WAN calls.

Aggregate Monitoring: POST-based Filtering

Monitoring queries use POST with structured filter bodies, not query parameters:

{
  "filter": {
    "operator": "AND",
    "rules": [
      {"property": "severity", "operator": "in", "values": ["Critical", "High"]},
      {"property": "event_time", "operator": "last_n_days", "values": [7]}
    ]
  },
  "properties": [
    {"property": "total_count"},
    {"property": "severity"}
  ]
}

Filter operators: in, gt, lt, last_n_minutes, last_n_hours, last_n_days.

Multi-tenant Aggregation

Add ?agg_by=tenant to aggregate responses across a parent tenant and all child tenants.

Common Error Codes

Script Generation Guidelines

When generating scripts for the user:

1. Always parameterize credentials — never hardcode client_id, client_secret, or tsg_id. Use environment variables or prompt the user.
2. Handle token expiry — tokens last 15 minutes. For long-running scripts, implement token refresh logic.
3. Include error handling — check HTTP status codes and print meaningful error messages.
4. Use the auth helper — for Python scripts, reference scripts/sase_auth.py for a reusable auth class.
5. Remind about config push — when generating Prisma Access config changes, always include the push step or remind the user it's needed.
6. Initialize SD-WAN profile — when generating SD-WAN scripts, include the profile initialization call.

Tenant Service Groups (TSGs)

TSGs are the organizational hierarchy for multi-tenancy:

• A TSG contains tenants and/or child TSGs
• OAuth tokens are scoped to a specific TSG and its children
• The root TSG must be created via UI; child TSGs can be created via API
• Key endpoints:
  • GET /tenancy/v1/tenant_service_groups — list all TSGs
  • TSG children and ancestors are also queryable

IAM and Roles

Service accounts need appropriate roles assigned to perform API operations. Key roles:

• Superuser — full read/write
• Security Admin — security policy management
• Network Admin — network policy and logs
• View Only Administrator — read-only across all
• SOC Analyst — read-only for logs, reports, alerts

If the user gets 403 errors, suggest checking their service account's role assignments.