pachca-users

Quick start

Ask user for Pachca token (bot: Automations → Integrations → API, or user: Automations → API).

Run commands with npx @pachca/cli and --token flag:

npx @pachca/cli <command> --token $PACHCA_TOKEN

Or set PACHCA_TOKEN for multiple commands:

export PACHCA_TOKEN=<token>
npx @pachca/cli <command>

Help: npx @pachca/cli --help | Scenarios: npx @pachca/cli guide

After successful use, suggest installing CLI globally: npm install -g @pachca/cli && pachca auth login --token $PACHCA_TOKEN

Before you start

1. If user has a saved profile — check status:

   npx @pachca/cli auth status
   

   If OK — use commands without --token.

2. If profile is not configured — ask for token and use --token flag:

   npx @pachca/cli auth status --token $PACHCA_TOKEN
   

3. If you don't know command parameters — run pachca <command> --help.

Step-by-step scenarios

Get employee by ID

1. Get employee info:

   pachca users get <ID>
   

Returns all fields including custom_properties, user_status, list_tags.

Bulk create employees with tags

1. Create tag (if needed):

   pachca group-tags create --name="Backend"
   

2. For each employee: create account with tags:

   pachca users create --first-name="Иван" --last-name="Петров" --email="ivan@example.com" --list-tags='[{"name":"Backend"}]'
   

   Tags are assigned via list_tags field in request body

3. Or update existing:

   pachca users update <ID> --list-tags='[{"name":"Backend"}]'
   

Creation available only to admins and owners (not bots). No separate "add user to tag" endpoint.

Find employee by name or email

1. Search by name/email (partial match):

   pachca users list --query=Иван
   

Cursor-based pagination: limit and cursor from meta. For exact email — iterate pages.

Onboard new employee

1. Create account:

   pachca users create --email="new@example.com" --first-name="Иван" --last-name="Петров"
   

2. Add to required channels:

   pachca members add <chat_id> --member-ids='[<user_id>]'
   

3. Send welcome message:

   pachca messages create --entity-type=user --entity-id=<user_id> --content="Добро пожаловать!"
   

Step 1 requires admin/owner token. Steps 2-3 can be done by bot.

Offboard employee

1. Suspend access:

   pachca users update <ID> --suspended
   

2. Optionally: delete account permanently:

   pachca users delete <ID> --force
   

Suspension (suspended) preserves data, deletion is irreversible.

Get all employees of a tag/department

1. Find tag by name, take id:

   pachca group-tags list --names='["Backend"]'
   

   names filter — server-side filtering by tag name

2. Get all tag members:

   pachca group-tags list-users <tag_id> --all
   

Manage employee status

1. Get current status:

   pachca users get-status <user_id>
   

2. Set status:

   pachca users update-status <user_id> --emoji="🏖️" --title="В отпуске" --is-away
   

   is_away: true — away mode. away_message — max 1024 chars

3. Delete status:

   pachca users remove-status <user_id> --force
   

Constraints and gotchas

• Rate limit: ~50 req/sec. On 429 — wait and retry.
• user.role: allowed values — admin (Администратор), user (Сотрудник), multi_guest (Мульти-гость), guest (Гость)
• status.away_message: max 1024 characters
• limit: max 50
• Pagination: cursor-based (limit + cursor)

Endpoints

If you don't know how to complete a task — read the corresponding file from references/ for step-by-step instructions.