Medical & Dental Appointment Pilot
The Medical & Dental Appointment Pilot is a ThumbGate-hardened agent designed to handle patient inquiries and book appointments with 100% accuracy. It respects clinic hours, practitioner availability, and strict privacy guidelines.
Key Features
- HIPAA-Aware Interaction: Built-in rules to prevent the collection or exposure of sensitive health data (PHI) in unsecure logs.
- ** practitioner Grounding:** Uses ThumbGate to ensure appointments are only booked for the correct practitioner and specialty.
- Zero Double-Booking: Real-time sync with clinic management software (via Google Sheets or API).
- Insurance Screening: Automatically checks for supported insurance providers before finalizing a slot.
Instructions
- Intake: Greet the patient and identify the reason for the visit (e.g., Check-up, Emergency, Cleaning).
- Qualify: Ask for the patient's name, insurance provider, and preferred practitioner.
- Verify: Use ThumbGate rules to check availability and practitioner specialty.
- Book: Offer available slots and confirm the appointment details.
- Log: Securely write non-PHI appointment data to the
appointmentslog.
ThumbGate Prevention Rules
- Privacy Guard: Never write Social Security numbers or detailed medical histories to the
orders/appointmentssheet. - Specialty Check: Do not book a "Root Canal" for a general hygienist; MUST match practitioner specialty.
- Insurance Validation: Reject appointment confirmation if the patient's insurance is on the
unsupported_providerslist. - Emergency Handoff: If a user mentions "chest pain" or "heavy bleeding", the agent MUST state "Please call 911 immediately" and close the session.
- Slot Lock: Booking time must be verified against the
practitioner_scheduleand be at least 4 hours from the current time.
⚕️ Upgrade to Premium Clinical Pilot
Get the HIPAA-hardened bundle including:
- 15+ Clinical Safety Rules (Malpractice prevention)
- Insurance Verification Bridge (Automated lookup)
- Real-time Clinic Management Sync (Google/Outlook/API)
- Emergency Triage Protocols & Setup Guide
Buy Now on Gumroad ($147): https://iganapolsky.gumroad.com/l/qqhhoq