Granola Observability

Contents

• Overview

• Prerequisites

• Instructions

• Output

• Error Handling

• Examples

• Resources

Overview

Monitor Granola usage, track meeting metrics, and gain insights into team productivity using built-in analytics and custom data pipelines.

Prerequisites

• Granola Business or Enterprise plan

• Admin access for organization metrics

• Analytics destination (optional: BigQuery, Metabase)

Key Metrics

Category Metric Target

Usage Adoption Rate

80%

Usage Capture Rate

70%

Quality Action Item Detection

90%

Quality Transcription Accuracy

95%

Efficiency Time Saved ~20 min/meeting

Efficiency Action Completion

80%

Instructions

Step 1: Enable Built-in Analytics

Access at Settings > Analytics. Track total meetings, hours per week, active users, notes shared, action items created.

Step 2: Build Custom Analytics Pipeline

Route Granola note data via Zapier to BigQuery for deep analysis (meeting frequency, trends, peak times, efficiency scores).

Step 3: Create Dashboards

Build Metabase/Looker dashboard with meeting volume, active users, time breakdown by workspace, action item trends.

Step 4: Automate Reporting

Weekly Slack digest to leadership with meeting stats and insights. Monthly executive PDF report.

Step 5: Configure Health Monitoring

Set up alerts for processing failures (>5%), integration outages, and low adoption.

See detailed implementation for BigQuery schema, analytics queries, dashboard config, Slack digest template, and alerting rules.

Output

• Built-in analytics reviewed regularly

• Custom pipeline streaming to data warehouse

• Dashboards visualizing meeting patterns

• Automated weekly/monthly reports

Error Handling

Error Cause Solution

Missing data in pipeline Zapier trigger failed Check Zapier task history

Inaccurate metrics Duplicate entries Add deduplication to pipeline

Dashboard stale Pipeline stopped Monitor Zapier health

Low adoption signal Users not recording Investigate and provide training

Examples

Meeting Efficiency Check

Track three indicators per meeting: had action items (yes/no), under 30 min (yes/no), right-sized (<=5 attendees). Average score reveals organizational meeting health.

Resources

• Granola Analytics Guide

• Admin Dashboard

• Status Page

Next Steps

Proceed to granola-incident-runbook for incident response procedures.