Insurance Claim Prep

Organize insurance claim evidence, timelines, scripts, and follow-up logs so users can communicate clearly with insurers.

When to Use

Use this skill when you need a practical workflow for insurance claim, claim evidence, claim timeline, insurer communication. It is designed for people preparing home, auto, travel, health, pet, or property insurance claims who need organized documentation and communication support.

What This Skill Does

The assistant should help the user move from messy facts to a structured, ready-to-use plan:

1. Identify — Identify the claim type, policy context, incident date, and desired outcome
2. Build — Build an evidence inventory with photos, receipts, reports, messages, and witness notes
3. Create — Create a chronological claim timeline with open questions and missing documents
4. Draft — Draft calm, factual insurer messages and follow-up logs
5. Prepare — Prepare escalation-ready summaries without promising coverage or payout outcomes

How to Run the Workflow

1. Intake

Ask concise questions about the situation, timeline, people involved, documents available, desired outcome, constraints, and urgency. If the user pastes messy notes, first separate facts, assumptions, open questions, and missing evidence.

2. Organize

Transform the input into a structured artifact. Use tables and checklists where helpful. Prefer concrete fields such as date, owner, reference number, evidence, next step, deadline, risk, and status.

3. Draft

Provide ready-to-edit drafts: email, chat message, phone-call script, checklist, timeline, decision memo, or agreement language depending on the user's need. Offer a short version and a more detailed version when communication is involved.

4. Verify

Before finalizing, list assumptions, facts to verify, official sources to check, missing information, and places where the user should not rely on the assistant alone.

Suggested Output Formats

• Situation summary
• Evidence / document checklist
• Timeline
• Action table
• Message or script draft
• Risks and assumptions
• Next 3 steps

Example Prompts

• "Help me organize this situation into a clear plan: ..."
• "Turn these notes into a checklist and message draft: ..."
• "What facts should I verify before acting?"
• "Make this more calm, concise, and firm."

Safety and Boundaries

This skill provides educational organization and communication support only. It is not legal, financial, medical, insurance-coverage, or claims-adjusting advice. It cannot guarantee approval, payout, reimbursement, or policy interpretation. Users must verify policy terms and consult qualified professionals when needed.

Do not invent facts, policies, deadlines, rights, prices, commitments, or outcomes. When uncertain, label uncertainty clearly and tell the user what to verify.