Intercom UI Skills
Opinionated constraints for building Intercom-style interfaces with AI agents.
When to Apply
Reference these guidelines when:
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Building light-mode interfaces
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Creating Intercom-inspired design systems
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Implementing UIs with Inter font and 4px grid
Colors
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SHOULD use light backgrounds for primary surfaces
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MUST use #FEFEFE as page background (surface-base )
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MUST use #4F3FE6 for primary actions and focus states (accent )
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SHOULD reduce color palette (currently 19 colors detected)
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MUST maintain text contrast ratio of at least 4.5:1 for accessibility
Semantic Tokens
Token HEX RGB Usage
surface-base
#FEFEFE rgb(254,254,254) Page background
surface-raised
#110D0C rgb(17,13,12) Cards, modals, raised surfaces
surface-overlay
#4F3FE6 rgb(79,63,230) Overlays, tooltips, dropdowns
text-primary
#8492A8 rgb(132,146,168) Headings, body text
text-secondary
#ABAAAB rgb(171,170,171) Secondary, muted text
text-tertiary
#939393 rgb(147,147,147) Additional text
border-default
#EAEBE7 rgb(234,235,231) Subtle borders, dividers
accent
#4F3FE6 rgb(79,63,230) Primary actions, links, focus
success
#278019 rgb(39,128,25) Success states, confirmations
Typography
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MUST use Inter as primary font family
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SHOULD use single font family for consistency
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MUST use 46px / extra_bold for primary headings
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MUST use 14px / 400 for body text
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SHOULD reduce font weights (currently 6 detected)
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MUST use text-balance for headings and text-pretty for body text
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SHOULD use tabular-nums for numeric data
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NEVER modify letter-spacing unless explicitly requested
Text Styles
Style Font Size Weight Color Count
heading-1
Inter 46px extra_bold #E1E0DF 1
text-26px
Inter 26px semi_bold #DFE0E2 1
text-24px
Inter 24px semi_bold #E7E6E5 1
text-18px
Inter 18px 400 #848A92 1
text-16px
Inter 16px 400 #A29E9D 1
text-16px
Inter 16px 400 #827F7F 1
text-15px
Inter 15px 400 #BABDC3 1
text-15px
Inter 15px 400 #9B9BA1 1
text-15px
Inter 15px 400 #818181 1
text-15px
Inter 15px 400 #8F87E8 1
Typography Reference
Font Families:
- Inter (used 72x)
Font Sizes: 6px, 7px, 8px, 9px, 10px, 11px, 12px, 13px, 14px, 15px, 16px, 18px, 24px, 26px, 46px
Spacing
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MUST use 4px grid for spacing
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SHOULD use spacing from scale: 1px, 2px, 3px, 4px, 5px, 6px, 7px, 8px
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SHOULD use 5px as default gap between elements
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NEVER use arbitrary spacing values (use design scale)
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SHOULD maintain consistent padding within containers
Borders
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MUST use border-radius from scale: 3px, 4px, 6px, 7px, 9px, 10px, 13px, 15px, 16px, 18px, 19px
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SHOULD limit border widths to: 1px, 2px, 3px
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SHOULD use 6px as default border-radius
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NEVER use arbitrary border-radius values (use design scale)
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SHOULD use subtle borders (1px) for element separation
Border Radius Reference
Scale: 3px, 4px, 6px, 7px, 9px, 10px, 13px, 15px, 16px, 18px, 19px
Layout
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MUST design for 1920px base viewport width
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SHOULD use consistent element widths: 9px, 8px, 6px, 4px, 20px
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SHOULD maintain text-heavy layout with clear hierarchy
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NEVER use h-screen , use h-dvh for full viewport height
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MUST respect safe-area-inset for fixed elements
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SHOULD use size-* for square elements instead of w-*
- h-*
Detected Layout Patterns
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Header: height: 42px
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Header: height: 88px
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Header: height: 53px
Components
Buttons
Variant Background Text Border Height Radius
Ghost transparent #8492A8 none
Interactive States
Focus
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MUST use 2px outline with accent color (#4F3FE6 )
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MUST use 2px outline-offset
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NEVER remove focus indicators
Hover
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Buttons (primary): lighten background by 10%
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Buttons (secondary): use #110D0C background
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List items: use #110D0C background
Disabled
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MUST use opacity: 0.5
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MUST use cursor: not-allowed
Interaction
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MUST use an AlertDialog for destructive or irreversible actions
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SHOULD use structural skeletons for loading states
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MUST show errors next to where the action happens
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NEVER block paste in input or textarea elements
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MUST add an aria-label to icon-only buttons
Animation
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NEVER add animation unless it is explicitly requested
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MUST animate only compositor props (transform , opacity )
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NEVER animate layout properties (width , height , top , left , margin , padding )
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SHOULD use ease-out on entrance animations
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NEVER exceed 200ms for interaction feedback
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SHOULD respect prefers-reduced-motion
Performance
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NEVER animate large blur() or backdrop-filter surfaces
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NEVER apply will-change outside an active animation
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NEVER use useEffect for anything that can be expressed as render logic