Discovery Calls Skill
When to Use
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New prospects booked from outbound/marketing sequences.
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SDRs/BDRs need a structured first-call script.
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AEs want to validate multi-threaded opportunities quickly.
Framework
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PREP – Purpose, Research, Evidence, Plan before every call.
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Call Flow – Rapport & agenda → context → pain/impact → vision → next steps.
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Question Set – workflow, trigger, stakeholders, success criteria, urgency, budget.
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Note Capture – log company, initiatives, tools, pain, decision team, timeline, next actions.
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Qualification Overlay – map answers to MEDDICC/BANT to guide handoff.
Templates
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Question Bank: See references/question_bank.md for persona-specific questions.
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Scorecard: See assets/scorecard.md for MEDDICC/BANT qualification.
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Notes Template:
Company / Persona: Initiatives: Current Tools / Process: Pain / Impact: Decision Team: Timeline & Budget: Next Actions:
- Post-call recap email: (summary → insights → next meeting confirmation).
Tips
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Time-box sections (2/3/8/4/3) to keep 30-min calls crisp.
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Mirror the prospect’s vocabulary from research notes to build rapport fast.
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Always confirm next steps live and send recap within 1 hour.
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Tag recordings with chapters so AEs can jump to pain/impact moments.