Coaching Framework Skill

When to Use

• Building competency rubrics for new roles or programs.

• Standardizing scoring across managers/enablement.

• Designing multi-week coaching plans that tie to measurable outcomes.

Framework

• Competency Definition – describe behaviors, leading/lagging indicators, and proof examples.

• Scoring Rubric – create 1-5 or bronze/silver/gold tiers with observable criteria.

• Plan Template – goals, drills, support resources, checkpoints, and certification path.

• Measurement Layer – map KPIs (win rate, cycle, CSAT) and survey cadence.

• Feedback Loop – collect calibration notes and continuously refine rubrics.

Templates

• Competency card (behavior, signals, proof, resources).

• Coaching plan outline (objective, actions, timeline, owners).

• Calibration worksheet for manager huddles.

Tips

• Keep rubrics no more than 4-5 competencies per program to aid adoption.

• Provide real call snippets/examples for each level to reduce ambiguity.

• Revisit quarterly with performance data to keep relevance high.