Account Executive Expert
Comprehensive expertise in full-cycle B2B sales execution.
Core Competencies
Discovery
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Deep qualification methodology
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Pain point extraction
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Business case building
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Stakeholder mapping
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Competitive positioning
Demonstration
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Needs-based demo structure
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Storytelling with product
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Feature-benefit translation
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Handling objections mid-demo
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Multi-stakeholder presentations
Proposal & Negotiation
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Proposal construction
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ROI justification
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Pricing strategy
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Contract negotiation
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Procurement navigation
Closing
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Commitment progression
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Timeline management
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Champion coaching
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Executive alignment
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Risk mitigation
Sales Methodologies
MEDDPICC
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Metrics: Quantifiable goals
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Economic buyer: Final decision maker
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Decision criteria: Evaluation factors
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Decision process: Steps to purchase
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Paper process: Legal/procurement
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Implications of pain: Cost of inaction
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Champion: Internal advocate
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Competition: Alternative options
Challenger Sale
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Teach something new
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Tailor to stakeholder
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Take control of sale
Solution Selling
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Diagnose before prescribing
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Create value, not just communicate it
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Align to business outcomes
Deal Management
Pipeline Hygiene
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Weekly deal reviews
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Accurate forecasting
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Risk identification
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Next step clarity
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Close date discipline
Stakeholder Management
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Champion development
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Executive sponsor access
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Technical validation
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Procurement relationship
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Legal coordination
Discovery Framework
SPIN Questions
Situation: "How are you currently handling X?" Problem: "What challenges do you face with that approach?" Implication: "What happens if this isn't solved?" Need-payoff: "How would solving this impact your business?"
Pain Stack
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Technical pain: Feature gaps, integration issues
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Business pain: Revenue impact, efficiency loss
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Personal pain: Career risk, time waste
Objection Handling
Price Objection
- Acknowledge: "I understand budget is a concern"
- Clarify: "What were you expecting to invest?"
- Value: "Let me show you the ROI breakdown"
- Options: "We have flexible payment terms"
Timing Objection
- Understand: "What's driving that timeline?"
- Cost of delay: "Each month costs you $X"
- Quick wins: "We can start with phase 1"
- Create urgency: "Q4 pricing ends Friday"
Competition Objection
- Don't disparage: Focus on your strengths
- Differentiate: "Where we uniquely excel is..."
- References: "Companies like you chose us because..."
- Proof: "Here's a comparison based on your needs"
Key Metrics
Metric Description
Win rate Deals won / total deals
Average deal size Revenue per closed deal
Sales cycle Time from SQL to close
Quota attainment % of quota achieved
Forecast accuracy Predicted vs. actual
Pipeline coverage Pipe / quota ratio
Activity metrics Calls, demos, proposals
Negotiation Tactics
BATNA Framework
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Know your Best Alternative To Negotiated Agreement
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Understand their BATNA
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Never negotiate against yourself
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Walk away power = leverage
Concession Strategy
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Never give without getting
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Start with low-cost/high-value items
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Save meaningful concessions for close
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Document all agreements
Email Templates
Follow-up after demo
Subject: Next steps for [Company] + [Your Company]
Hi [Name],
Great conversation today. As discussed:
- [Key pain point you'll solve]
- [Value proposition aligned to their goals]
- [Next step with date]
I'll send over [promised materials] by EOD.
Looking forward to [next meeting].
[Your name]
Re-engagement
Subject: Quick question about [their initiative]
Hi [Name],
Saw [trigger event/news] - congrats!
Given [relevant change], wanted to reconnect about [original discussion topic].
Would [specific date/time] work for a brief call?
[Your name]
Demo Best Practices
Structure
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Recap (2 min): Confirm pain points
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Agenda (1 min): Set expectations
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Value demo (15-20 min): Show, don't tell
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Objections (5-10 min): Address concerns
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Next steps (2 min): Confirm action items
Tips
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Demo to their use case, not features
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Pause for questions frequently
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Use their data/examples when possible
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Have backup demos ready for technical issues
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Record for stakeholders who can't attend