Email Classifier

Automatically categorize emails by type, priority, and required action

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Install skill "Email Classifier" with this command: npx skills add claude-office-skills/skills/claude-office-skills-skills-email-classifier

Email Classifier

Automatically categorize and prioritize emails to help manage inbox overload.

Overview

This skill helps you:

  • Classify emails by category and type
  • Determine priority and urgency
  • Identify required actions
  • Filter out low-value emails
  • Organize for efficient processing

Classification Categories

Primary Categories

CategoryDescriptionExamples
Action RequiredNeeds your response/actionRequests, approvals, questions
FYIInformational, no action neededUpdates, announcements, reports
WaitingYou're waiting for othersFollow-ups, pending responses
DelegatedForward to someone elseWrong recipient, team matters
ArchiveKeep but no actionConfirmations, receipts
DeleteLow value, can removeSpam, irrelevant promos

Email Types

TypeDescription
MeetingInvites, updates, cancellations
Task/RequestSomeone asking you to do something
QuestionNeeds your answer
Update/ReportStatus updates, progress reports
ApprovalNeeds your sign-off
NewsletterSubscribed content
MarketingPromotional content
Alert/NotificationSystem alerts, notifications
PersonalNon-work related
Spam/PhishingUnwanted or suspicious

Priority Levels

PriorityResponse TimeIndicators
🔴 UrgentWithin hoursDeadline today, executive request, blocking issue
🟠 HighWithin 24hImportant client, time-sensitive, direct request
🟡 NormalWithin weekStandard requests, routine matters
🟢 LowWhen convenientFYI, newsletters, non-urgent updates

How to Use

Single Email Classification

"Classify this email: [paste email content]"

Batch Classification

"Classify these emails and organize by priority:
1. [Email 1]
2. [Email 2]
3. [Email 3]"

With Rules

"Classify my emails. Treat anything from @client.com as high priority"

Output Format

Single Email

## Email Classification

**From**: sender@example.com
**Subject**: Q1 Budget Approval Needed

| Attribute | Value |
|-----------|-------|
| **Category** | Action Required |
| **Type** | Approval |
| **Priority** | 🔴 Urgent |
| **Deadline** | EOD Friday |
| **Sender Importance** | High (CFO) |

### Recommended Action
Review attached budget and approve/reject by Friday EOD.

### Suggested Response Time
Within 4 hours

### Labels/Tags
`finance`, `approval`, `q1-budget`, `executive`

Batch Results

## Email Classification Results

**Total Emails**: 15
**Processing Date**: 2026-01-29

### Summary
| Category | Count | % |
|----------|-------|---|
| Action Required | 4 | 27% |
| FYI | 6 | 40% |
| Delete/Spam | 3 | 20% |
| Waiting | 2 | 13% |

### 🔴 Urgent (2)
1. **[Subject]** from [Sender] - [Action needed]
2. **[Subject]** from [Sender] - [Action needed]

### 🟠 High Priority (3)
1. **[Subject]** from [Sender] - [Type]
2. ...

### 🟡 Normal (5)
1. ...

### 🟢 Low/FYI (5)
1. ...

Custom Rules

Define Your Rules

## My Email Rules

### VIP Senders (Always High Priority)
- CEO, CFO, CTO
- Direct manager
- Key clients: @bigclient.com

### Auto-Archive
- Newsletters (unless from [specific])
- Automated reports (after reading)
- CC-only emails (if no @mention)

### Auto-Delegate
- IT support requests → it-team@
- HR questions → hr@

### Red Flags (Mark Urgent)
- "URGENT" in subject
- Legal/compliance mentions
- Customer complaints

Spam/Phishing Detection

Warning Signs

## Suspicious Email Indicators

**Risk Level**: 🔴 High / 🟠 Medium / 🟢 Low

### Red Flags Detected
- [ ] Sender domain doesn't match display name
- [ ] Urgency pressure tactics
- [ ] Request for credentials/personal info
- [ ] Suspicious links (hover to check)
- [ ] Unexpected attachments
- [ ] Grammar/spelling errors
- [ ] Generic greeting ("Dear Customer")

### Recommendation
[Do not click links / Report as phishing / Safe to proceed]

Workflow Suggestions

Processing Order

## Recommended Processing Order

### Morning (30 min)
1. 🔴 Urgent emails first (2 emails, ~10 min)
2. 🟠 High priority (3 emails, ~15 min)
3. Quick wins under 2 min (5 emails, ~5 min)

### Batch Later
- 🟡 Normal priority - schedule 1 hour block
- 🟢 Newsletters - end of day or weekend

### Delegate Now
- Forward [Email X] to [Person] for handling

Suggested Folder Structure

📁 Inbox
├── 📁 Action Required
│   ├── 📁 Today
│   ├── 📁 This Week
│   └── 📁 Waiting For Response
├── 📁 FYI / Read
├── 📁 Reference
│   ├── 📁 Projects
│   ├── 📁 Clients
│   └── 📁 Receipts
└── 📁 Newsletters

Integration Ideas

Calendar Integration

  • Meeting emails → Check/update calendar
  • Deadline mentions → Create calendar reminder

Task Integration

  • Action items → Create tasks
  • Follow-ups → Set reminder

CRM Integration

  • Client emails → Log in CRM
  • Lead inquiries → Create lead record

Limitations

  • Cannot access email accounts directly
  • Classification is based on content provided
  • May miss context from email threads
  • Cannot guarantee phishing detection
  • Personal judgment needed for edge cases

Source Transparency

This detail page is rendered from real SKILL.md content. Trust labels are metadata-based hints, not a safety guarantee.

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