Business Continuity Planning

Develop and maintain business continuity capabilities.

BCP Framework

bcp_phases: 1_analysis: - Business Impact Analysis (BIA) - Risk assessment - Critical process identification

2_planning: - Recovery strategies - Resource requirements - Communication plans

3_implementation: - Procedure documentation - Training - Technology setup

4_testing: - Plan exercises - Gap identification - Continuous improvement

Business Impact Analysis

process_classification: critical: max_downtime: 4 hours examples: Payment processing, authentication

essential: max_downtime: 24 hours examples: Customer support, reporting

necessary: max_downtime: 72 hours examples: Internal tools, analytics

desirable: max_downtime: 7 days examples: Development environments

Communication Plan

communication: internal: - Executive notification - Team communication - Status updates

external: - Customer notification - Regulatory reporting - Media relations

channels: - Primary: Slack/Teams - Secondary: Email - Emergency: Phone tree

Best Practices

• Annual BIA updates

• Regular plan testing

• Clear roles and responsibilities

• Multiple communication channels

• Executive sponsorship