Business Process Audit

# Business Process Audit

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Install skill "Business Process Audit" with this command: npx skills add 1kalin/business-process-audit

Business Process Audit

Identify automation opportunities across any business. Analyzes workflows, estimates time savings, and prioritizes which processes to automate first based on ROI.

When to Use

  • Evaluating which business processes to automate
  • Building a business case for AI agent deployment
  • Identifying bottlenecks and manual work that costs money
  • Planning digital transformation or ops optimization

How It Works

Ask the user about their business (or infer from context). Then analyze across these 8 categories:

1. Communication & Email (avg 28% of work week)

  • Email triage and response
  • Meeting scheduling and follow-ups
  • Internal notifications and updates
  • Client communication workflows

2. Data Entry & Processing (avg 19% of work week)

  • Invoice processing and AP/AR
  • CRM data entry and updates
  • Report generation
  • Form processing

3. Customer Operations (avg 15% of work week)

  • Lead qualification and routing
  • Onboarding workflows
  • Support ticket triage
  • Renewal and upsell identification

4. Document Management (avg 12% of work week)

  • Contract review and extraction
  • Compliance document processing
  • Filing and organization
  • Version control and approvals

5. Financial Operations (avg 10% of work week)

  • Expense categorization
  • Reconciliation
  • Forecasting data prep
  • Billing and collections

6. HR & People Ops (avg 8% of work week)

  • Resume screening
  • Onboarding checklists
  • Time-off management
  • Performance review prep

7. Sales & Marketing (avg 5% of work week)

  • Lead research and enrichment
  • Content scheduling
  • Pipeline reporting
  • Competitor monitoring

8. IT & Security (avg 3% of work week)

  • Access provisioning
  • Monitoring and alerts
  • Backup verification
  • Compliance checks

Output Format

Generate a structured audit report:

# Business Process Audit Report
## Company: [Name]
## Industry: [Industry]
## Team Size: [N employees]

### Executive Summary
- Total estimated hours wasted on manual work: X hrs/week
- Potential annual savings: $X
- Top 3 automation priorities (by ROI)

### Process Analysis

For each of the 8 categories:
| Process | Current State | Hours/Week | Automation Potential | Est. Savings | Priority |
|---------|--------------|------------|---------------------|-------------|----------|

Priority scoring: (hours × hourly_cost × automation_percentage) / implementation_effort

### Recommended Automation Roadmap
#### Phase 1 (Week 1-2): Quick wins — processes with >80% automation potential
#### Phase 2 (Month 1): Medium complexity — integration-dependent processes  
#### Phase 3 (Quarter 1): Complex workflows — multi-system orchestration

### ROI Summary
- Implementation cost estimate: $X
- Monthly savings estimate: $X/mo
- Payback period: X months
- 12-month net ROI: X%

Assumptions for Calculations

  • Average US knowledge worker salary: $75,000/year ($36/hr fully loaded)
  • Average work week: 40 hours
  • Automation typically captures 60-85% of manual task time
  • Implementation timeline: 1-4 weeks depending on complexity

Tips

  • Be specific about the business — generic audits are worthless
  • Ask about their tech stack (what tools they already use)
  • Focus on processes that are repetitive, rule-based, and high-volume
  • Include both time savings AND error reduction benefits
  • Always quantify in dollars, not just hours

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